“What is this life, if full of choice
If you take control, and we have no voice?”

For us, listening (and really hearing) what people have to say about their lives and the public services they use is at the very heart of what we do. It’s one of the approaches we believe is right and necessary if we are going to change how organisations and professionals see the world, and consequently improve it.

This week we have taken over a fantastic space in the snazzy Harlow Leisure Zone, to run kick-off workshops with colleagues from across Essex who are seeking to change the way they deliver services for working age adults with disabilities.