What is this life?

“What is this life, if full of choice
If you take control, and we have no voice?”

Better consultation: “It’s about learning to say hello, excuse me, & thank you”

Better consultation: “It’s about learning to say hello, excuse me, & thank you”

Consultation. Public Engagement. Codesign. Coproduction. These are not the same thing (and differentiating between them is vital in order to really do what it is you need to do, for the circumstances you’re in). But the critical importance of getting better at listening to and communicating with the public – whether for formal consultation (big C) purposes or more creative codesign – needs our attention. In this post, the wonderful @lesteph.

Commissioning: if we can’t see it’s broken, we won’t fix it

Is outcomes-based commissioning really happening (yet)? Are we equipped to actually do it?

NEW PUBLICATION: what might REALLY listening to citizens do for public services?

NEW PUBLICATION: what might REALLY listening to citizens do for public services?

Read – Listening, Learning & Telling Stories – a new publication in which we share what’s been happening so far in our work to support radical new approaches to citizen engagement in Essex.

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