Well said, Dave Hill
Today I’ve been preparing some materials for a forthcoming leadership event at Essex County Council. It’s been great to revisit some of the rich and powerful messages that have come from the various ethnographic work we have led and commissioned recently, and in previous years. I’ll soon be writing properly about this, but in the meantime thought I’d share this brilliant quote from Dave Hill, Executive Director for People Commissioning, who is a very big believer in and supporter of the approach in Essex.
“Traditionally we will have run focus groups, done surveys, we will have asked people directly what they think. Ethnography is about getting right underneath the skin of people’s real life stories. What are their insights? What innovations have they got? Might they even be part of the solution to the problem? We’re really interested in pursuing the whole process of commissioning in a much more transparent, much more open way.”
Dave Hill, Executive Director for People Commissioning, Essex County Council